The interview is the most practiced recruiter skills, the most scary experience for a candidate, and the most stressful activity for a manager.
Why are they so central to the recruitment process? What is the perceived benefit? Can they be “gamed?” Are there alternatives that might be more predictive?
Laslo Bock, formerly of Google, writes: “Interviews are a terrible predictor of performance… Many managers, recruiters, and HR staffers think they have a special ability to sniff out talent. They’re wrong… It’s a complete random mess… We found a zero relationship.” (Laszlo Bock)
We all know that there are some people who are very successful interviewees. They always make a good impression and often receive a disproportionate number of job offers. And there those who struggle with interviews, do not do well and get few offers even thought their skills are equal to those who do get offers. What makes the difference? Perhaps it is because some are extroverts and enjoy conversation and take pride in being able to influence.
Others may be more introverted and focused more on short answers that are very specific and related exactly to their skills. As recruiters are usually extroverted, they may find this style less compelling and rate the candidate lower than an extrovert.
Would artificial intelligence do a better job at screening and assessing a candidate? A.I. can analyze LinkedIn for skills, assess personality through examining social media, and ask the candidate to play a game or take a test to assess skills. Yet, when we asked over 400 recruiters in a global survey their opinion of whether or not automating screening and assessment is possible, over 92% said it is not possible. We’ll publish the complete results of this survey soon.
The articles below give a spectrum of opinion and thought on interviewing. The conclusion that I have reached is that it is a very subjective process, even when done as well as possible. There are other better ways to assess someone. The downside is that habit and tradition are strong and alternative methods are often controversial or take more time.
What is your opinion? Send your comment to firstname.lastname@example.org. I’ll publish a selection in a future edition.